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Town Hall Seattle: Civics Series

Town Hall’s Civics series highlights everything from local policies to world politics. These events offer perspectives on a range of topics as diverse as Seattle itself—a bustling forum for activism, discovery, and thought-provoking discussion.

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Jul 11, 2019

How do we handle emotions in the workplace? What used to be taboo is now front and center when we talk about a day in the life of the modern worker. Join Liz Fosslien and Mollie West Duffy, the authors of No Hard Feelings: The Secret Power of Embracing Emotions at Work, for a wide-ranging conversation on why emotions are the new secret weapon to success in the office and how to channel yours to feel your best and do your best work.

The authors shared learnings, expert advice, comic illustrations from the book, and personal insights from their years spent studying the latest research around emotions, answering questions like: how can we embrace emotion at work without letting it run wild? Where’s the line between sharing and oversharing at work? How can we create a culture of belonging? How much vulnerability should leaders display? And is it possible that caring less about our jobs could be the key to success?

Liz Fosslien is a strategy and design consultant who has worked with companies including Salesforce, Ernst & Young, and the Stanford d.School. Liz’s work has been featured on or by the Economist, Life Hacker, the Freakonomics blog, and NPR.

Mollie West Duffy is an organizational designer at IDEO New York. She has helped companies and start-ups such as Casper develop good workplace culture. She writes a blog about start-up culture, and has written for Quartz and the Stanford Social Innovation Review.

Recorded live in The Forum at Town Hall Seattle on June 22, 2019.